Legal
Privacy Policy
How Gulf Air Solutions, LLC collects, uses and protects your information, including your phone number and text message consent.
Effective date: October 5, 2026 · Last updated: October 5, 2026
Jump to Text Messages (SMS)This Privacy Policy applies to Gulf Air Solutions, LLC ("Gulf Air Solutions," "we," "us" or "our"), an HVAC company based in Bradenton, FL, and to this website, our phone line and our text messaging program. By using our website or services, or by giving us your information, you agree to this policy.
Information We Collect
We collect information you give us directly, including when you request service, call or text us, fill out a form on this website, or join a maintenance plan:
- Contact details: name, phone number, email address and service address or ZIP code.
- Service details: information about your heating or cooling system, the problem you are having, photos you choose to upload, and your preferred appointment date.
- Consent records: whether you agreed to receive text messages, and when and how you gave that consent.
We also collect limited technical information automatically, such as the pages you visit, the website that referred you, the date and time of your visit, and general device and browser details. We use this to understand which pages are helpful and how people find us.
How We Use Your Information
We use your information to:
- respond to your requests and schedule, perform and follow up on HVAC service;
- send estimates, invoices, appointment confirmations and reminders;
- manage maintenance plan memberships and service reminders;
- send text messages you have agreed to receive (see Text Messages (SMS));
- improve our website and services; and
- comply with legal obligations.
We do not sell your personal information.
Text Messages (SMS)
Phone number collection. Gulf Air Solutions collects phone numbers for the purpose of sending text messages about our HVAC services. When you give us your mobile number and opt in, you may receive:
- Transactional messages, such as appointment confirmations and reminders, technician arrival updates, service and order updates, estimates, invoices and maintenance reminders; and
- Promotional messages, such as sales, discounts, seasonal tune-up offers and other special offers.
How you opt in. You opt in by checking the text message consent box or giving consent on our website forms, by giving us verbal or written consent when you book service, or by texting us first. Consent to receive text messages is not a condition of purchasing any goods or services.
No sharing of your opt-in data. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes.
Rates and frequency. Message and data rates may apply. Message frequency varies. Carriers are not liable for delayed or undelivered messages.
Opting out and help. Reply STOP to unsubscribe from text messages at any time. Reply HELP for assistance, or contact us at (941) 919-3792 or service@callgulfair.com. After you reply STOP, we will send one message confirming you have been unsubscribed, and you will receive no further texts unless you opt in again.
For full program terms, see the Text Messaging Terms in our Terms of Service.
How We Share Information
We share personal information only as needed to run our business and serve you:
- Service providers who work on our behalf, such as our customer management and scheduling software, payment processing and website hosting. They may use your information only to provide services to us.
- Legal reasons, when required by law, subpoena or court order, or to protect the rights, property or safety of our customers, our team or others.
- Business transfers, if our business is sold or merged, in which case this policy continues to apply to your information.
Text message opt-in data and consent are never shared with third parties for any purpose other than delivering our own text messages, as described in Text Messages (SMS).
How We Store and Protect Your Data
Your information is stored in secure, access-controlled business systems, including our customer management (CRM) platform and website hosting provider. We protect it with:
- encrypted connections (HTTPS/TLS) on our website and forms;
- password-protected accounts limited to Gulf Air Solutions staff who need the information to do their jobs; and
- service providers that maintain industry-standard security safeguards.
We keep your information only as long as needed to provide service, keep accurate service and warranty records, and meet legal, tax and accounting requirements. No method of transmission or storage is 100% secure, but we work to protect your information and will notify you if required by law in the event of a breach.
Your Choices and Data Deletion
You can ask us to access, correct or delete the personal information we hold about you at any time:
- Email service@callgulfair.com with the subject line "Privacy request"; or
- Call us at (941) 919-3792.
We will verify your request and respond within 30 days. When we delete your information, we remove it from our active systems, except for limited records we must keep by law (for example, invoices for tax purposes). To stop text messages, reply STOP to any message.
You can also block or delete cookies in your browser settings. Doing so may affect how some parts of the website work.
Cookies and Analytics
Our website uses cookies and similar technologies to remember basic preferences, understand how visitors find and use our site (for example, Google Analytics), and measure the results of our advertising. These tools collect information such as pages viewed and the referring website. They do not give us access to your text message consent or opt-in data.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Material changes to how we handle text message consent will not be applied to you without your consent.
Contact Us
Gulf Air Solutions, LLC
State Certified Air Conditioning Contractor (Class A) · Florida License #CAC1820565 · Licensed & Insured
Bradenton, FL
Phone: (941) 919-3792
Email: service@callgulfair.com
Website: callgulfair.com
See also our Terms of Service.
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